We do not accept any refunds or exchanges.
All orders are packed with care to ensure the customer is 100% satisfied
Once your order has been placed we are unable to cancel due to the way the order has been processed and shipped off.
We only offer returns if the item is faulty upon arrival.subject by a case review. if you if you need to exchange it for the item for the same item, send us a email at firstname.lastname@example.org
Orders over £70.00 you should consider using trackable shipping service or purchasing shipping insurance as we can't guarantee that we will receive your returned item.
Note to Self ; Before purchasing from our store (Pearlsandjewel.com) you agree to our Return Policy.